- #CPU STRESS TEST MATH AND PRIME95 NUMBER FAILED INSTALL#
- #CPU STRESS TEST MATH AND PRIME95 NUMBER FAILED VERIFICATION#
- #CPU STRESS TEST MATH AND PRIME95 NUMBER FAILED SOFTWARE#
Lastly, is any of the Dell diagnostic software self-signed, which would potentially allow exploits into my laptop? I've already deleted eDellRoot root certificate.Ĭall Dell and work with them over the phone. What I really need to know is: Is there a problem with my laptop or not, specifically with the L2 Cache, the Math processor, and/or the 512 gig SSD hard drive? Or are these spurious results just test application issues? If it turns out that I need Dell Support assistance under my Premium warranty, how do I get the support I need when I can't download the software they'll want me to install? So, what I'm sensing is that I'm testing test applications! I attempted to download Speccy, but the download failed several times, from both mirror sources. some directories having duplicate owners, others no owners. All the errors discussed directory ownership issues for such directories as: \PowerShell, \CHT, \DesktopTileResources, etc.
#CPU STRESS TEST MATH AND PRIME95 NUMBER FAILED VERIFICATION#
I ran sfc /scannow, and the Verification Phase of the test completed with Corrupt Files, some of which it could not fix. No mention of the Math Register Test failure from the first run.ģ. When I repeated the Default and Stress tests again, they PASSED again, but repeating the Extended Test resulted in the Level 2 Cache reporting an Internal Error, and a new one: Random Seek Test Abnormal Exit. But when I ran the Extended test the first time, it reported the Level 2 Cache Test - Module failed to start, and the Math Register Test Module failed to Start. In both passes, the Default (10 min) and Stress (15 min) Text Results PASSED. I ran the newly installed SupportAssist twice, with differing results. So I have no online recourse to my online Premium support.Ģ.
#CPU STRESS TEST MATH AND PRIME95 NUMBER FAILED INSTALL#
When trying to use my Premium coverage, the system attempted to download DellSystemDetectLauncher, which was already installed on my system, and failed to download and install it. I uninstalled and re-installed SupportAssist. I've had inconsistent luck with your suggestions, unfortunately:ġ. You can also check the system specs, monitor temps, and see hard drive health with Speccy (free program). If it returns with "no integrity violations found", you know your W10 OS is fine. You can open an administrative command prompt (right-click the start button) and type sfc /scannow and press ENTER to run the system file checker. Should you have a hard drive failure or something else go wrong, Dell will ask you to run that collection of tests and provide failure mode results before replacing any warranty parts. To be quite honest, most people get rid of all that OEM "bloatware", but in your case, it might be best to leave it until your system is out of warranty. Sounds like there are problems with the program.
The Dell SupportAssist may need to be updated, or completely uninstalled and reinstalled.
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